Privacy Policy
Privacy and Cookies Policy
- Data Controller
The data controller is SerenicLab Sp. z o.o., with its registered office at Al. Jana Pawła II 27, 00-867 Warsaw, Poland, entered into the National Court Register (KRS) under number 0001202890, NIP: 5273190048, REGON: 543116995.
You can contact us by email at biuro@sereniclab.pl or via the contact form on www.sereniclab.pl.
SerenicLab Sp. z o.o. is committed to protecting the privacy of users and complying with all applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (GDPR).
By using the website www.sereniclab.pl, you accept the terms of this Privacy Policy.
- Scope and Purpose of Data Processing
We process personal data for the following purposes:
- to respond to inquiries sent via the contact form (Article 6(1)(a) GDPR – user consent);
- to perform or prepare to perform a contract (Article 6(1)(b) GDPR);
- to fulfil legal obligations (Article 6(1)(c) GDPR);
- to establish, exercise or defend legal claims (Article 6(1)(f) GDPR – legitimate interest of the controller).
The personal data collected may include your name, email address, and phone number.
- Data Collected Automatically
When visiting our website, certain technical data are automatically collected, such as:
IP address, browser type, operating system, time and duration of visit, and referral source.
These data are used solely for statistical, analytical, and service-improvement purposes.
- Data Recipients
Personal data may be shared with trusted partners of the controller, including:
- hosting and IT service providers,
- email service providers,
- analytics providers (e.g. Google Analytics),
- marketing and social media partners (e.g. Meta/Facebook).
All partners process data on the basis of legally binding data processing agreements in compliance with the GDPR.
- Data Transfers Outside the EEA
When using tools such as Google Analytics, data may be transferred outside the European Economic Area (EEA) — primarily to the United States.
Such transfers are carried out in accordance with applicable legal mechanisms, including the EU-US Data Privacy Framework approved by the European Commission.
- Data Retention Period
Personal data are stored:
- until the user withdraws consent,
- for as long as necessary to achieve the purpose for which they were collected, or
- for the period required by applicable law (e.g. for accounting or legal purposes).
- User Rights
Every user has the right to:
- access their data,
- rectify, complete, delete or restrict the processing of their data,
- transfer their data,
- withdraw consent at any time,
- object to data processing, and
- lodge a complaint with the President of the Personal Data Protection Office (UODO).
- Voluntary Provision of Data
Providing personal data is voluntary but necessary to use the contact form or receive a response.
Failure to provide the required data will make it impossible to send the inquiry.
Cookies Policy
What Are Cookies?
Cookies are small text files stored on your device to ensure proper website functionality, analyze traffic, and personalize content.
Purpose of Cookies
We use cookies to:
- ensure correct operation of the website,
- remember user preferences,
- conduct statistical analysis (e.g. Google Analytics),
- perform marketing and advertising activities (e.g. Google Ads, Facebook Pixel),
integrate with social media platforms.
Types of Cookies
- First-party cookies – used by the website for its basic functions;
- Third-party cookies – provided by external partners (e.g. Google, Facebook).
SerenicLab Sp. z o.o. is not responsible for cookies originating from external services.
Managing Cookies
You may change your browser settings at any time to block or delete cookies.
Please note that disabling cookies may affect the proper functioning of certain website features.
Changes to the Policy
Any updates to this Privacy and Cookies Policy will be published on this page.
Effective date of the latest revision: November 2025.